Contact Us
We're here to help you understand free government iPhone programs and available resources. However, please note that we provide informational content only and cannot process applications or provide program benefits.
What We Can Help With
We can provide information about:
- General information about Lifeline and ACP programs
- Eligibility requirements and how to check eligibility
- Application processes and required documents
- Program benefits and limitations
- Resources and links to official program websites
What We Cannot Do
We cannot:
- Process applications or determine eligibility
- Provide program benefits or devices
- Make eligibility determinations
- Provide customer service for program participants
- Resolve issues with service providers or program administrators
Official Program Resources
For official program information, applications, and assistance:
Federal Communications Commission (FCC)
- Lifeline Program: fcc.gov/lifeline
- ACP Program: fcc.gov/acp
- Phone: 1-888-CALL-FCC (1-888-225-5322)
National Verifier
- Website: usac.org/lifeline/national-verifier
- Use this website to check eligibility and apply for Lifeline and ACP benefits
Contacting Service Providers
For questions about specific service plans, devices, or provider-specific issues:
- Contact your service provider directly
- Visit your provider's website for customer service information
- Use your provider's customer portal or mobile app
- Visit provider retail locations for in-person assistance
Website Feedback
If you have feedback about this website, suggestions for improvement, or notice any errors in our informational content, we welcome your input. Please note that we may not be able to respond to all inquiries individually, but we review all feedback to improve our resources.
Before Contacting Us
Many questions are answered in our Frequently Asked Questions section. Please review the FAQs before contacting us, as this may provide the information you need more quickly.